Frequently Asked Questions

I’m having trouble signing in or forgot my password. What should I do?

Make sure you’re using the correct email and password. If you’ve forgotten your password, tap “Forgot Password” on the sign-in screen in the app and follow the steps to reset it.

What if I still need further help with my account?

You can contact support by emailing feedback@sanctifica.com.

How do I delete my account?

You can delete your account by first signing into the app and going to Account Details. Please note that account deletion is a permanent action and cannot be undone.